Frequently Asked Questions
Everything you need to know about high-end pet fashion and accessories.
How do I choose the correct size for my pet?
We provide a detailed size guide on each product page. We recommend measuring your pet's neck, chest, and back length, and allowing for a two-finger gap for comfort.
What materials are used in Play Pet Brands apparel?
Our collection is crafted from premium, pet-safe materials including organic cotton, breathable mesh, and high-durability hardware to ensure both style and safety.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their fashion items sooner.
What is your return policy?
We offer a 30-day return policy for items in original, unworn condition with tags attached. Please note that for hygiene reasons, items with pet hair cannot be accepted.
Can I wash my pet's new outfit in a machine?
Most of our items are machine washable on a gentle cycle. However, we recommend air drying to maintain the integrity of the fabric and the vibrancy of the colors.
Do you offer international shipping?
Yes, Play Pet Brands ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.